Product Restriction Policy
Restricted, regulated and prohibited items for delivery.
Overview
Certain items may not be accepted for transport because of legal, safety, regulatory or operational limitations. Customers should ensure that all parcels comply with applicable law and transport restrictions.
Prohibited items
Examples may include illegal goods, weapons, explosives, hazardous chemicals, narcotics, counterfeit items, live animals, human remains, unsealed currency and any item prohibited by law or transport regulation.
Regulated or approval-based items
Some categories such as medicines, batteries, alcohol, perishables, fragile goods or high-value items may require prior approval, proper documentation, specific packaging or additional handling controls before acceptance.
Inspection and rejection rights
GreenDriveDelivery may inspect, reject, hold or cancel a shipment where the declared item appears inaccurate, unsafe, unlawful or operationally unsuitable for the selected service type.
Customer accountability
Customers are responsible for accurate item declaration. Misdeclaration of restricted items may result in service cancellation, loss of refund eligibility or escalation as required by law or company policy.