Privacy Policy
How GreenDriveDelivery handles operational, customer and partner information.
Overview
GreenDriveDelivery may collect business, customer, rider, pickup, drop, order, payment-reference, device and location information required to deliver orders, provide support, prevent fraud and improve service quality. Information is collected only to the extent necessary for delivery operations and related support functions.
What information may be collected
Typical data may include customer and business contact details, order references, pickup and drop addresses, recipient information, live delivery location data, billing references, support interactions and device/session details used for security and operational logging.
How the information is used
Collected information may be used to create and fulfil bookings, assign riders or vehicles, provide live tracking, resolve support requests, process payments or refunds, generate reports, monitor operational performance and investigate service issues or fraudulent activity.
Data access and retention
Information access should be limited to authorised staff, delivery partners and system operators who need it to perform their role. Data may be retained for operational reporting, reconciliation, service history, contractual compliance and applicable legal or tax requirements.
User rights and communication
Where applicable, users may request correction or deletion of information that is inaccurate or no longer required. Questions related to privacy, access or data correction should be directed through official GreenDriveDelivery support channels.